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Our comprehensive service and maintenance contracts are designed to provide you with peace of mind, ensuring your systems operate at peak performance while minimizing unexpected downtime and costs.
| Service Level | Premium | Expedited |
|---|---|---|
| Phone Response | 2 Hours | 2 Hours |
| On Site Call Out | 24 Hours | 4 Hours |
| Number of Call Outs P/A | Unlimited | Unlimited |
| Preventative Maintenance Visits (PMV's) | 2 | 4 |
| Custom Solutions Available: We can design a service package tailored to your exact requirements. Contact us for a personalized quote. | ||
At TOPAZ, we pride ourselves on delivering exceptional response times, regardless of your SLA. Our dedicated service team is committed to providing rapid, efficient support whenever you need it most.
With comprehensive coverage across London and the UK, our team of certified technicians is always within reach. We understand that technical issues can arise at any time, which is why we offer flexible support options to suit your specific requirements.
Every service call is meticulously documented, and we provide detailed service reports along with SLA performance reports. This transparency ensures you have complete visibility into our service delivery and the performance of your systems.
Our certified technicians are ready to provide expert support when you need it most.
Fill out the form below and our team will get back to you as soon as possible.
